Customer Care | Customer Care Sweethearts | Topvintage

PROMOTION TERMS & CONDITIONS

Promotional discounts

  • These promotion terms and conditions apply to Topvintage promotions communicated through the website, e-mail, Google, Facebook and/or Instagram; 

  • This promo cannot be used in conjunction with any other offer or promotion and does not apply to gift cards or sale items, unless stated otherwise;  

  • This promo is also valid in the Topvintage Store in Kerkrade, the Netherlands, unless stated otherwise;    

  • By taking part in the promotion, the participant agrees to these terms & conditions;  

  • This promo offer is not retroactive; only purchases made within the specified promotional period are eligible;

  • Topvintage reserves the right to change the promotion terms and conditions at any time without prior notice;  

  • If the promotional discount has ended and the participant wishes to receive the same item in a different size, the participant can contact the customer service.  

Friday Giveaway

  • Entries open every Friday at 15:00 (3 pm CEST), while the 2 winners will be announced on our Facebook and Instagram every Monday, unless stated otherwise; 

  • Participants must follow all specific requirements to qualify for the Friday Giveaway. These details will not be used for any purpose other than our Friday Giveaway. We will never ask you for additional personal information and/or credit card details;  

  • Winners are drawn and selected at random and impartially. No correspondence will be entered into;   

  • The prize cannot be substituted for cash or goods;   

  • If the winner rejects the prize, then the prize may be forfeited and awarded to another winner. 

Welcome discount

  • When you enter your e-mail address to get the 10% welcome discount, you automatically sign up for our newsletter;  

  • The welcome discount can only be redeemed once per account and will be valid for 5 days after receipt; 

  • You need to enter the discount code at checkout for you to receive the discount on your order; 

  • This discount code is only redeemable when you’re logged into your Topvintage account; 

  • The discount code cannot be used in conjunction with any other offer or promotion, unless stated otherwise;  

  • Gift cards are excluded from the welcome discount. 

Birthday discount

  • The birthday discount cannot be used in conjunction with any other offer or promotion; 

  • The birthday discount can only be redeemed once per account and will be valid for 7 days after receipt; 

  • Gift cards are excluded from the birthday discount;

  • You need to enter the discount code at checkout for you to receive the discount on your order; 

  • This discount code is only redeemable when you’re logged into your Topvintage account. 

Win your order back

  • This promotion gives participants a chance to win back their purchase amount. Specific instructions will be communicated during the promotion.. 

Search & win

  • During the Search & Win promotion, participants can explore the website in search of specific items or clues in order to win prizes. Further details will be communicated during the respective promotion;

  • Personal data will be processed in accordance with Topvintage's privacy policy, which is available on the website.

    Topvintage reserves the right at any time to modify or discontinue, temporarily or permanently, any promotion with or without prior notice.